Chat with us, powered by LiveChat

Frequently Asked Questions

Where is your company based?

Our head office is based in Mississauga, Ontario.

 

Do I have to order over the Internet?

No, if you prefer to place your order over the phone, you can call us at 1-888-933-4336.

 

How do I measure a label?

Use a ruler to measure the size of the label, itself, disregarding the backing from your measurements. All label Measurements are shown width first, Length second

Width is described as the dimension across as dispensed from the label printer

 

How do I track my order?

You will be provided with a tracking number from our courier which will allow you to check the status of your order. You will receive an email from us with instructions on how you can track the order.

 

How do I estimate my shipping cost?

Free shipping is available on all orders over 25 packs (50 rolls).  For orders under 25 packs, we apply a flat shipping fee of $10.

 

How long will it take for my labels to arrive?

Orders take between 2-5 business days to arrive. Unless it is a custom order, your labels will ship out on the same day you place your order.

 

Can I customize my labels?

Custom labels are our specialty! You can learn more about customization here or call 1-888-933-4336 to speak with our knowledgable staff  who will get you the best price based upon your needs.

 

What label is compatible with my printer?

In order to determine what labels are compatible with your printer, you will first need to determine what brand and model your printer is.

  • Dymo Printers

Our Dymo and Dymo compatible labels are compatible with all Dymo LabelWriter series printers.

  • Zebra Printers

Wedge Labels prints labels specifically designed for use with Zebra desktop and mobile printers. The Zebra desktop printers use labels with a one-inch core.

 

If you cannot find the answer you are looking for in this page, contact our customer service team by calling 1-888 933-4336. We are always ready to help.